Snow Removal FAQ

Both The City (your local government) and the public (you) have responsibilities to keep our roads and sidewalks safe. The City dispatches snow removal crews based on the priority of the route and severity of conditions. Private residents and businesses are required to clear snow and ice from sidewalks surrounding their property by 10 a.m. on the morning following a snowfall. Commercial property owners and occupants who fail to remove snow and ice may be fined.

Every local municipality should have a map online or printed at their office that designates which routes, the hierarchy of priority, and equipment will be used. Search for the Winter Maintenance Route Map. You can access the snow removal and salting services in Vancouver here.

Before a snow and ice storm, salt or a de-icing material is placed. Salt brine reduces the impact of snow or ice on the pavement. During a snowstorm, crews and equipment work at keeping areas clear of snow and ice. After a snowstorm, clearing of snow and ice will continue. Residents can help by keeping catch basins clear, so melting snow and slush has a place to go.

Anticipating the timing and severity of snow and ice storms is tough, and it is best to leave it to professionals who do this for a living. So, either you or the company you contract will stay informed through weather services and doppler radar reports of approaching storms.

Anything from snow shovels to snowplows. Plenty of salt is also required. We own our equipment, and it is always well maintained and in good operational condition.

Yes. A contract is a commitment and an assurance of service. For best results, we operate in a maintenance mode instead of reacting to a situation.

Signing up with Burnaby Blacktop for our snow removal and salting services provides you with an assurance of a safe, hassle-free winter.

Yes, you can be. But if you contract with Burnaby Blacktop to remove snow and ice from your property, you are showing that you have made the proper effort to remove the hazards that could result in dangerous falls. This should be enough to minimize liability.

Contact 911. The emergency response agencies will notify the municipality of the street requiring service.

Snow and ice removal is hard work especially in larger spaces like commercial parking lots. Our trained crews stay on top of evolving winter conditions to dispatch snow removal/plow equipment when and where it’s needed before snow build-up causes operations problems.

Related: 5 Biggest Advantages of Using a Professional Snow Removal Service

Burnaby Blacktop offers snow removal services to both residential (strata, apartments, townhouse complexes) and commercial customers. Whether you need a one-time service, periodic snow removal, or regular services throughout the snow season, Burnaby Blacktop can assist you.

We service the entire Lower Mainland including Vancouver, Burnaby, Richmond, New Westminster, Coquitlam and Surrey.

After signing the contract with a contractor, a site map will be requested to detail the areas that need to be serviced and a designated area where the snow can be placed after clearing. Anything from fire hydrants to any outdoor heating units should be identified. Your local municipality will pile it along road shoulders.