COVID-19 UPDATE:

Please read about our response here.

TERMS AND CONDITIONS

Burnaby Blacktop Ltd. will not be held responsible for damages caused by bad or soft base installed by other contractors or any workmanship or materials that have been provided by another supplier.

We will not cover damages caused by vegetation growth, acts of nature such as severe weather conditions or seismic activity that resulted in cracks, breakage, settling, heaving or unraveling.

Burnaby Blacktop Ltd will not accept liability where our products have been used for any inappropriate purpose and any customer-driven damages such as cracks or breaks incurred due to overloading or driving on or near the unsupported edges, tire marks, scratches or unsightly marks caused by sharp objects or overloading, stains caused by oil or gas leakage, damages done due to the use of snow blowers, chemicals, shovels, heavy traffic, and snowplows.

We will not accept liability for water ponding or retention unless specified in the contract and will not be held responsible for cracking or premature deterioration when overlaying deteriorated asphalt or concrete.

Burnaby Blacktop Ltd will not take responsibility for any damage to concrete, paver bricks, garage floors, treated or stained concrete, sidewalks, existing asphalt, or siding. Damage caused by equipment crossing, rolling, driving, or normal installation is not covered although we make every effort to be as careful as possible.

For more information about warranty coverage, call Burnaby Blacktop Ltd. at 778-855-0513 or email us at [email protected]

COVID-19 Pandemic: Your Safety is Our Priority

To our valued customers

As a company, we prioritise health and safety for our employees and most importantly, our customers. We would like to assure you that we work under strict compliance with the BC Centre of Disease Control (CDC) and adheres to the guidelines provided by Health Canada and the World Health Organization regarding the COVID-19 pandemic.

Our business procedures, including estimating, collections, on site work procedures and overall customer interaction have been adjusted to ensure a healthy interaction between our employees and customers:

Our employees have been educated with regards to the health and safety requirements amidst the COVID-19 pandemic. We make sure that they strictly adhere to the following:

Our company representative will contact the customer before starting the project to ensure a safe environment for our workers:

We will continue to monitor this situation closely and will ensure that all policies and preventive measures are adhered to. We also would like to encourage you to be up to date with COVID-19 pandemic by visiting the Health Canada’s website and watching the daily news.

If you have queries and concerns regarding the above practice, please feel free to contact us at 778.855.0513 or send an email to [email protected] Be assured that we will continue to be at our best in providing a safe and healthy work environment.

Thank you.

Burnaby Blacktop Ltd.